Baptist Health Brookwood Hospital

Baptist Health Brookwood Hospital is a 595-bed comprehensive healthcare facility known for providing a wide range of medical services and specialized care to the Homewood community and beyond. Our dedicated team of physicians, nurses, clinicians and medical professionals are committed to delivering quality and compassionate care.  Accredited by The Joint Commission, Baptist Health Brookwood Hospital is recognized for excellence in stroke care, cardiovascular services, rehabilitation, bariatrics, surgical care including minimally invasive procedures and is one of the largest providers of psychiatry care in the state. We have earned Primary Stroke Center certification from The Joint Commission and Get with the Guidelines® Gold Plus Achievement in Stroke from the American Heart Association. Our bariatric program is accredited by the American College of Surgeons Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) as a Comprehensive Center. The campus also includes the Women’s Medical Center, providing full-service care for women at all stages of life, including gynecologic surgery, maternity, and a labor and delivery unit with a Level III NICU. The center holds Advanced Certification in Perinatal Care from The Joint Commission.

Position Summary

The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section. medical lab scientist medical technologist clinical lab scientist med tech 

• Provides daily supervision of personnel and reporting of tests.
• Monitors workflow evaluates compliance with service guarantees and quality control requirements.
• Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs.
• Monitors customer service satisfaction and addresses issues in a timely manner.
• Orients and trains team members in department.
• Completes performance competency evaluations, coaching plans.
• Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.
• Schedules staff to meet workload requirements while minimizing expense.
• Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.
• Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
• Verifies results and quality control data for accuracy and reliability.
• Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
• Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.
• Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs.
• Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager.
• Implements new test methods and procedures under the direction of the laboratory manager and medical director.
• Supports the manager in maintaining the operational budget within budgetary constraints.
• Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.
• Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance  including troubleshooting procedures according to regulatory and accreditation requirements.
• Monitors work flow and delegates responsibilities to team members of the section.
• Regularly communicates with Manager on day to day operations.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Understands the role and function of all laboratory areas and is able to fulfill team leader responsibilities in other areas as required.
• Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT’s, service guarantees) and ensures level of competencies to include orientation, departmental training, and complete understanding of all areas of assignment.
• Enforces departmental compliance of all safety and infection control practices.
• Maintains confidentiality of patient record and hospital and departmental issues at all levels.
• Interacts with other laboratory sites to support consistency and standardization in testing methodology and procedures to provide the same quality of patient care.

Education/Training

Bachelor’s degree in Medical Lab Technology required. Other relevant bachelors degrees may be considered if correct course load was completed.

Licensure/Certification
Medical Technologist certification through American Society of Clinical Pathology (ASCP), American Association of Bio-analysts (AAB), or American Medical Technologists (AMT) must be active at time of hire and maintained.

Experience
Five (5) years laboratory experience.