Orlando Health

Director Quality Services Baptist Shelby Hospital

ID
2025-231978
Status
Full-Time
Shift
First
Location
Shelby Medical Center
Department
SBH QUALITY
Subcategory
Dir, Quality Services

Position Summary

Baptist Health - Shelby Hospital Logo
 
Join our Growing Team at Baptist Health Shelby Hospital in Alabaster, AL!
 
At Baptist Health Shelby Hospital, we’re proud to be a leading 252 bed acute care facility dedicated to delivering exceptional healthcare with a community-focused touch. Located in the heart of Alabaster- one of Alabama’s fastest growing and most desirable places to live- we serve over 30,000 emergency visitors annually and offer a wide range of advanced clinical services, including cardiology, cardiovascular surgery, orthopedics, urology, robotics surgery, and more.
Our State-of-the-art facilities feature cutting-edge technology such as 3 Tesla MRI, robotic surgical systems, and 256-slice CT scanner- empowering top tier care. Recognized for excellence with accolades like ACC Cath Lab Accreditation, Transcatheter Valve certification, and Primary Stoke Center Designation, we’re committed to growth, innovation, and community well-being.
Whether you’re an experienced specialist or just beginning your healthcare journey, Baptist Health Shelby offers a dynamic environment where your skills make a real difference. Join us in a welcoming, fast-paced setting with easy commutes, ample free parking, and a team that feels like family. Be part of a hospital that’s shaping the future of healthcare in Alabama- Where your career can thrive and your community can flourish!
 
Learn More: https://www.baptisthealthal.com/facilities/shelby-hospital 
 
 

Why work at Baptist Health?

  • Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
  • Day one Benefits – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
  • 403B w/Matching – Up to 5% employer match on retirement contributions.
  • Work-Life Balance – Up to four weeks of paid parental leave, PTO, and flexible leave options.
#quality, #MSN, #CQO

Responsibilities

  • Responsible for effectively communicating the corporate initiatives and expectations to all team members and physicians at the facility.
  • Works with the medical, nursing, allied health/support services leadership and senior leadership to implement strategies
    focused on quality, safety, and service.
  • Collaborates with the performance improvement team.
  • Works with various quality councils to identify performance improvement opportunities.
  • Responsible for the hospital’s progress on quality score card and Board metrics.Establishes and maintains an open and positive working relationship with the medical staff, hospital leadership team, and other
    nursing, and allied health/support services leaders.
    Participates in the integration of healthcare technology and information management systems that support service needs.
    Responsible for compliance of all regulatory standards related to clinical care (JCAHO, AHCA) at the hospital level.
  • Works with the leadership team to develop a culture and practice environment that embraces quality and patient safety and is in compliance with the requirements of the various regulatory agencies.
  • Works collaboratively with the CQO to develop and implement the hospital level strategic plan for quality and safety.
    Promotes a satisfied, healthy work environment for the workforce by establishing a climate of growth, challenge, and development of all team members.
  • Organizes and leads workgroups to achieve success with hospital quality metrics.
  • Works with the CQO and Chief Financial Officer (CFO) in the development and management of the department budget.
  • Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
    Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health and Baptist Health policies and procedures.

Qualifications

  • Education/Training: Master’s degree required in a clinical discipline, industrial engineering, or related field. MSN preferred.
  • Licensure/Certification: Active Alabama nursing license preferred.
  • Experience: Minimum of five (5) years’ experience in leading patient care and quality initiatives in a healthcare institution

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