Manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.

Work Location:

Baptist Health 

Pulmonology and Sleep

817 Princeton Avenue SW Suite 199

Birmingham, AL 35211

Near Brookwood Hospital

Essential Functions
• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers,
patients and the public.
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and
development.
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients,
physicians and staff.
• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior
leadership with plans to address variances.
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve
operational and financial performance.
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance,
coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Participates in Quality Improvement activities as assigned.
• Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other
health care providers.
• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing,
spreadsheets, database and general accounting.
• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.

Education/Training
Associate’s degree in a healthcare, business or related field; or 3 years of progressive healthcare experience

Licensure/Certification
None.

Experience
Three (3) years of experience in a lead role or equivalent years of additional related education may substitute for the work experience (in
addition to any years counted in the Educational section).