Department: Information Technology

Status: Full-Time 

Shift: Monday - Friday, hybrid in Birmingham, AL 

**Some on call is required**

Job Titles: Senior Systems Administrator 

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

• Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

• Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Overview

A seasoned IT professional with 5+ years of diverse experiences. Proven expertise in enterprise virtualization, infrastructure management, and systems engineering. Specialized in VMware environments (vSphere 5.x–8.x), VxRail, and Nutanix platforms, managing complex infrastructures with a large number of hosts and virtual machines.

Consistently leads high-impact infrastructure projects—from migrations and upgrades to performance tuning and incident resolution. Strong background in Windows Server, Active Directory, Microsoft Exchange, and enterprise storage technologies (SAN, NAS, RAID). Adept at cross-functional collaboration, vendor engagement, and providing Tier-3 level support.

The Senior Systems Administrator maintains and supports the organization’s multi-user software applications, information technology systems, and related technologies.

Core competencies include:

• VMware & Virtual Infrastructure Management
• Enterprise Storage Administration 
• Windows Server & AD/DNS/DHCP Administration
• Backup & Recovery Practices
• Strong understanding on network fundamentals, IP addressing, protocols, 
• IT Architecture, Project Execution, and Cross-Team Cooperation
• Experience with monitoring Tools & Platforms 

Essential Functions
• Performs complex problem resolution and documentation.
• Provides analysis of business and user needs to implement application/file changes to improve the system.
• Ability to develops project plans for system upgrades or other Information Technology (IT) related projects.
• Create testing plans, test scripts, performs system testing and document results.
• Perform configuration, testing, and document of those configuration changes as it pertains to clinical or business/custom applications.
• Support the interfaces and integration of data within the Orlando Health systems.
• Performs performance improvement tasks to resolve application related issues.
• Has a thorough understanding and ability to support the IT application system architecture.
• Performs software upgrades, and vendor fixes to operating systems and layered software packages including planning/scheduling, testing, and coordination.
• Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
• Performs daily monitoring of supported systems to ensure system integrity.
• Performs system monitoring and data evaluation for growth statistics, space forecasts, disk spaces planning and management.
• Defines standards for data backup / recoveries and maintains software/hardware inventories.
• Has thorough understanding of interfaces and/or file structure(s) between the core business software and any relevant Orlando Health IT systems or hardware.
• Creation, documentation and implementation of change requests.
• Develops and promotes standard operating procedures and process documentation.
• Maintains appropriate system security to meet state or federal regulations and to insure the confidentiality of all data.
• Actively mentor and guide less experienced staff.
• Independently serve periods of on-call coverage at scheduled intervals.
• May be required to support unplanned events during after-hours and weekends
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Understands the core business practice and the customers supported by the technology.
• Acts as a liaison between the business unit and Information Technology (IT) to resolve any IT-related issues.
• Maintains communication with IT managers and team members.
• Participates in a positive collaborative relationship within IT and between IT and customer departments.
• Assists in the assessment and planning for appropriate system solutions that best fit current and future business requirements that are consistent with Orlando Health’s long-range plans.
• Stays current with applicable technology to maintain and increase job knowledge.
• Establishes measurable goals for professional enhancement.
• Shares knowledge and information to educate and cross-train other team members

Education/Training
• Bachelor’s degree required. Associate’s degree and two (2) years of directly related work experience may substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section). Four (4) years of directly related work experience may also substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section).

Licensure/Certification
None required

Technical certifications preferred such as VMware (VCP), A+, Cisco related certification,  Microsoft certifications , etc 

Experience
Five (5) years of increasingly responsible experience in the implementation and/or support of information technology applications.