Baptist Health Citizens Hospital is a 122-bed hospital located in Talladega committed to advancing the health and wellness of the communities we serve. With a community focus, Baptist Health Citizens Hospital offers a full range of services to meet the diverse needs of our patients, including quick, lifesaving response for those experiencing chest pain or stroke symptoms; comprehensive emergency room care; surgical services; cardiovascular care; diagnostic imaging; digestive health care; orthopedics; a sleep disorder center.

Position Summary
Interacts directly with adult and adolescent patient/family to address issues/concerns of a clinical nature (medical necessity, mental wellness, linking patient care, etc.) as appropriate to facilitate efficient movement through the continuum of care.

Baptist Health Citizens Hospital Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

Medical, Dental, Vision

403(b) Retirement Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (up to 5 weeks to start)

Life Insurance

Extended Leave Plan (ELP)

Family Care (childcare, elder care, pet care)

Paid Parental Leave

Pet Insurance

Car Insurance

Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL Benefits Start Day One

Essential Functions
• Initially and concurrently assesses all adult and adolescent clients within assigned population to include but not limited to:
diagnosis/medical history; current treatments/therapies; age; payment source; criteria compliance; resources; support systems;
anticipated needs; appropriate level ofservice;special/personal needs; and any other relevant information.
• Obtains referrals from Behavioral Health specialty medical and mental health providers and other referral sources to assess adult
and adolescent client needs.
• Acts as an advocate for patient’s health care needs.
• Provides outreach and education at health fairs and other community events
• Facilitatesfamily meetingsto discusslab results, provider recommendations, and plan of care with client’s care team.
• Maintainsrecords and documentation of work performed in an organized and easily retrievable fashion
• Maintains positive relationships with supervisor, peers, collaborative team, families, and community contacts.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures

Education/Training
Bachelor’s degree in psychology, social work, or healthcare related field.

Master's degree strongly preferred 

Licensure/Certification
Valid Alabama driver’s license with no more than six (6) points, at least 21 years of age, and must be insurable under the Orlando
Health insurance carrier’s requirements and standards.

Experience
One (1) year experience in case management or related patient care support role working in community agency, out-patient facility, or hospital setting