Department: Oncology

Status: Full-time 

Shift: First

Title: Secretary Unit

Essential Functions

• Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
  • Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
  • Communicates consultation requests to physicians or therapists promptly and accurately.
  • Performs data entry and assembles, compiles, and breaks down medical records.
  • Prepare/copy designated medical record/ information for transfer to other facilities.
  • Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
  • Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
  • Communicate effectively in all interactions.
  • Works under the direction of the charge nurse.
  • Assists in making appointments for patients.
  • Working knowledge of office/departmental equipment.
  • Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
  • Collaborate in partnership interdepartmentally to promote and provide a safe environment.
  • Utilize compassion to create a therapeutic environment.
  • Possesses excellent interpersonal skills and ability to work in a team environment.
  • Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs)
  throughout the facility.
  • May have limited access to areas storing medications.
  • Maintains pre-established par levels of all unit office supplies.
  • Assists in the stocking of both unit and office supplies.
  • Monitor time and attendance through Kronos (or timekeeping system).
  • Prioritizes workload to manage multiple priorities.
  • Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.
  • Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and
  local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Education/Training

• High School diploma or equivalent.
• Keyboarding skills and knowledge of Microsoft Word and Excel.
• Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Licensure/Certification
None.

Experience
None.