About Baptist Health Medical Group

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

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Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (up to 5 weeks to start)
• Life Insurance
• Extended Leave Plan (ELP)
• Family Care (childcare, elder care, pet care)
• Paid Parental Leave
• Pet Insurance
• Car Insurance
• Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL BENEFITS START DAY ONE

Job Description

The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include:scheduling, rescheduling, and cancellation of single/multiple tests and procedures.

Work Location: 

Baptist Health 

833 Princeton Avenue, SW
POB III, Ste 200A
Birmingham, AL 35211

Essential Functions
 Responsible for maintenance of appropriate departmental schedules.
 May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.
 Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules.
 Accurately communicates prep information, arrival time and arrival location to patient.
 Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional
procedures.
 Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.
 Consistently reviews the schedules daily and communicates all changes to appropriate staff.
 Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en
 Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
 Assist in training or mentoring of all team members.
 Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location
and time.
 Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
 Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
 Monitors workload each day and prioritizing based on department.
 Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
 Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues.
 Takes a proactive role in problem resolution

Education/Training
 High school diploma and medical terminology and/or basic anatomy training required.
 Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of
experience.

Licensure/Certification
None.

Experience
 Three (3) years of experience in clinical registration and scheduling.
 Associated degree in Business, information systems clinical field or related may be substitute for two years of experience