Orlando Health

Front Office Assistant, Sr

ID
2025-249626
Status
Full-Time
Shift
Day
Department
BBH Primary Care Gardendale
Subcategory
Front Office Assistant, Sr

Position Summary

Nurse touching patient's shoulder

 

About Baptist Health Medical Group

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

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Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

  • Medical, Dental, Vision
  • 403(b) Retirement Savings Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off (up to 5 weeks to start)
  • Life Insurance
  • Extended Leave Plan (ELP)
  • Family Care (childcare, elder care, pet care)
  • Paid Parental Leave
  • Pet Insurance
  • Car Insurance
  • Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

ALL BENEFITS START DAY ONE

Job Description

The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include:scheduling, rescheduling, and cancellation of single/multiple tests and procedures.

Responsibilities

Essential Functions
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and
Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other
information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.


Other Related Functions
• Participates in Quality Assurance and Quality Indicator activities as assigned.
• Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

Education/Training
 High school diploma and medical terminology and/or basic anatomy training required.
 Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of
experience.


Licensure/Certification
None.


Experience
 Three (3) years of experience in clinical registration and scheduling.
 Associated degree in Business, information systems clinical field or related may be substitute for two years of experience

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