Executive Assistant, plans and carries out administrative functions in support of the COO/CMO/CNO/CQO/CFO/AVP, requiring considerable knowledge of the organization.

SHIFT: Full-Time Days

LOCATION: Baptist Health Brookwood Hospital

Essential Functions
• Provides advanced, diversified and confidential administrative support requiring broad and comprehensive clerical/secretarial
experience, skill and knowledge of organization policies and practices for the COO/CMO/CNO/CQO/CFO/AVP.
• Has significant contact with senior management and organizational data.
• Interacts professionally with all levels of management.
• Significant employee contact and outstanding customer service to children and their families.
• Establishes and maintains strong relationships with employees, senior management, board members, medical staff and various
external contacts.
• Must be able to handle all confidential meetings and correspondence with discretion.
• Performs significant administrative duties with multiple priorities and tasks.
• Organizes and expedites flow of work through the COO/CMO/CNO/CQO/CFO/AVP.
• Provides work direction to other clerical personnel within the department.
• Organizes meetings including distributing materials, set up of audio/visual equipment, arranging for refreshments or catering and
transcribing minutes.
• Schedules and maintains calendars of appointments, meetings, and travel itineraries and coordinates related duties such as flights,
hotel and transportation arrangements.
• Creates, prepares, coordinates and maintains, presentations, including charts and graphs, databases and spreadsheets.
• Prepares, monitors, or assists with the preparation of various budgets.
• Recommends and help to implement processes which facilitate cost reduction.
• Composes and types routine and non-routine correspondence, reports, special projects, technical papers, etc.
• Conducts Internet research, data collection and some analysis of information.
• Coordinates special events.
• Answers phone calls, routes callers, takes messages and resolves routine and sometimes complex inquiries.
• Responds to callers and visitors not requiring the attention of the COO/CMO/CNO/CQO/CFO/AVP utilizing significant discretion in
varied areas.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
• Exercises a high degree of initiative, judgment, discretion and decision making to help achieve organizational goals and objectives.
• Uses professional judgment in communicating with internal and external entities.
• Maintains established departmental policies and procedures.
• Prioritizes workload to manage multiple priorities.
• Completes assignments in a timely, effective and efficient manner.
• Enhances professional growth and development through participation in educational programs, current literature, and workshops.

Education/Training
• Associate’s Degree or can demonstrate proof of completion within 12 months of hire date.
• Two (2) years of prior customer service, administrative or secretarial experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience section).
• Highly proficient in word processing, spreadsheet, presentation and/or database software, preferably Microsoft Office-based products (Word, Excel, PowerPoint, Access).

Licensure/Certification
None.

Experience
Five (5) years of customer service, administrative, secretarial or related experience.