Facility: Baptist Health Shelby 

Location: Alabaster, AL 

Status: FT Hybrid Role 

BAPTIST HEALTH SHELBY HOSPITAL
Baptist Health Shelby Hospital is a 252-bed medical and surgical facility located in Alabaster, Alabama. The hospital offers a complete complement of services, including behavioral health, cardiovascular care, diagnostic imaging, orthopedics and a full spectrum of surgical services. The hospital has earned Primary Stroke Center certification from The Joint Commission; high performing ratings from U.S. News and World Report for heart attack, heart failure and stroke care; and Accredited Cardiac Cath Lab accreditation and Certified Transcatheter Valve designations from the American College of Cardiology.

Baptist Health Shelby is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions

Baptist Health Hospitals offer great NEW Competitive Pay and great fulltime & part-time benefits package that includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan 
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance 
• Extended Leave Plan (ELP) 
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance 
• Car Insurance 
• Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

 ALL benefits start day one

Position Summary
The Medical Staff Services Supervisor is responsible for leading the day to day operations of the Medical Staff Services department,
to include ensuring that initial credentialing and reappointment activities are completed by team members in accordance with
regulatory and accreditation standards, as well as the Orlando Health Bylaws, Policies and Procedures, Rules & Regulations.

Essential Functions
• Interacts on a daily basis with medical staff leadership, department chairs, medical staff members, administration, and
executive staff. Assists with development and implementation of credentialing/privileging processes.
• Coordinates completion of preparation for Credentials Committee, Medical Executive Committee, and Quality Leadership
Committee meetings, and prepares medical staff recommendations for presentation to the Board of Directors. Identifies trends
in the Medical Staff Office and assists the Operations Manager in the development of performance improvement action plans.
• Is responsible for mentoring new team members and supervision of their daily activities, including completion of coaching plans.
Assigns tasks and projects to all team members and directs daily activities. Acts as troubleshooter in resolving departmental
issues.
• Interacts daily with the Credentialing Manager. Develops and implements processes and special projects assigned by
Credentialing Manager in the department.
• Develops, implements, and monitors quality assurance measures for team members to ensure complete and accurate
processing of initial and reappointment application.
• Assists Credentialing Manager in promoting the use of technological resources to automate credentialing processes and coaches
team members to ensure that they are maximizing use of technological tools in all processes.
• Evaluates processes in departmental Policies & Procedures and makes recommendations for changes. Serves as liaison and
representative on hospital committees and task forces, as assigned.
• Exhibits extensive attention to detail and requires attention to detail from all team members.
• Exhibits and promotes within the Medical Staff Services team excellent customer service to Medical Staff leaders, medical staff
members, medical staff applicants, hospital administration, and internal and external customers.
• Exhibits understanding of logistics required to support strategic changes with Operations Manager.
• Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Education/Training
 Associate’s degree. A high school graduate or equivalent and two (2) years of directly related experience may substitute for the
Associate’s degree (in addition to the requirements listed in the Experience section).
Licensure/Certification
None

Experience
• Two (2) years’ medical staff services experience, working with physicians, and/or coordination of high level committee
meetings.
• Proficiency in Microsoft Word, Excel, Internet and significant proficiency in credentialing data system skills necessary to
maintain credentialing, meeting support activities, and reporting abilities relative to physician activity and statistics