Unit Secretary – Baptist Health Citizens Hospital

Location:
604 Stone Ave
Talladega, Alabama 35160
United States

Schedule:
Monday–Friday, 8:00 AM – 4:30 PM

About Us:
Welcome to Baptist Health Citizens Hospital, a 122-bed facility accredited by The Joint Commission and located in Talladega. We are committed to advancing the health and wellness of the communities we serve.

Our hospital offers a comprehensive range of services, including:

• Emergency care and rapid response for chest pain and stroke symptoms
• Surgical and cardiovascular services
• Diagnostic imaging and digestive health care
• Orthopedics and sleep disorder treatment

Position Summary:
The Unit Secretary is responsible for performing routine clerical and secretarial tasks to support the nursing unit. This role plays a key part in maintaining efficient operations and ensuring quality patient care through administrative support.

Essential Functions

• Serve as the unit receptionist, greeting and directing visitors, staff, and others in a courteous and informative manner
• Transcribe physicians’ orders promptly, accurately, and in accordance with policy and procedure
• Communicate consultation requests to physicians or therapists in a timely and accurate manner
• Perform data entry and manage medical records, including assembling, compiling, and breaking down documentation
• Prepare and copy designated medical records or information for transfer to other facilities
• Answer incoming phone calls, route callers appropriately, assist with paging, take messages, and provide routine information
• Respond to patient call lights in person or via intercom; fulfill requests or refer to appropriate personnel promptly
• Communicate effectively in all interactions with patients, families, and staff
• Work under the direction of the charge nurse to support unit operations
• Assist in scheduling patient appointments
• Operate and maintain knowledge of office and departmental equipment

Education/Training

• High School diploma or equivalent required
• Proficiency in keyboarding and working knowledge of Microsoft Word and Excel
• Knowledge of medical terminology or Health Unit Coordinator Certification preferred

Licensure/Certification

• None required

Experience

• No prior experience required