Facility: Baptist Health Shelby Hospital

Location: Alabaster, AL

Status: Full Time

Shift: Days

Being a Care Coordinator is more than just a job — it's a calling. It’s about making a real difference in people’s lives, providing comfort and compassionate care to those who need it most, and being part of a dedicated team that saves lives every day.

Baptist Health Hospitals offer great NEW Competitive Pay and great fulltime & part-time benefits package that includes:

• Medical, Dental, Vision
• 403(b) Retirement Savings Plan 
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Paid Time Off (Up to 5 weeks to start)
• Life Insurance 
• Extended Leave Plan (ELP) 
• Family Care (child care, elder care, pet care)
• Paid Parental Leave
• Pet Insurance 
• Car Insurance 
• Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

 ALL benefits start day one

Join our Growing Team at Baptist Health Shelby Hospital in Alabaster, AL!

 At Baptist Health Shelby Hospital, we’re proud to be a leading 252 bed acute care facility dedicated to delivering exceptional healthcare with a community-focused touch. Located in the heart of Alabaster- one of Alabama’s fastest growing and most desirable places to live- we serve over 30,000 emergency visitors annually and offer a wide range of advanced clinical services, including cardiology, cardiovascular surgery, orthopedics, urology, robotics surgery, and more. 

Our State-of-the-art facilities feature cutting-edge technology such as 3 Tesla MRI, robotic surgical systems, and 256-slice CT scanner- empowering top tier care. Recognized for excellence with accolades like ACC Cath Lab Accreditation, Trans catheter Valve certification, and Primary Stoke Center Designation, we’re committed to growth, innovation, and community well-being. 

Whether you’re an experienced specialist or just beginning your healthcare journey, Baptist Health Shelby offers a dynamic environment where your skills make a real difference. Join us in a welcoming, fast-paced setting with easy commutes, ample free parking, and a team that feels like family. Be part of a hospital that’s shaping the future of healthcare in Alabama- Where your career can thrive and your community can flourish! 

Position Summary

Collaborates with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients’ risk factors and the need for care coordination, clinical utilization management and preventative care services.

Essential Functions

 Takes the lead in ensuring the continuity and consistency of care, across the continuum (inpatient, emergency and ambulatory care/ outpatient) to ensure integrated delivery across all settings to include the facilitation comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient).
 Develops an effective working relationship with the Patient and Family Counselors/ Social Workers and the UR nurses to engage the patient/family to collaborate, advocate and problem solve, to support and enhance their functional ability, while ensuring an
appropriate and timely discharge plan.
 Daily monitoring of progress towards discharge plans and/ or need to alter discharge plan due to change in patient condition / family needs with a priority placed on those patients at highest risk for complication/ admission/ readmission.
 Educates patients/ families with chronic illness about evidence-based standards of care to include self-management strategies.
 Identifies support needs for patients and their families, develops action plan(s), and provides creative guidance in initiating and overcoming any self-management strategies.
 Educates patients and families about the health care system and facilitates relationship building between the various settings.
 Ensures patients have access to prescriptions, durable medical equipment (DME), and other services as identified.
 Contributes to problem solving within the team through communication, collaboration, data collection, obtaining consensus and evaluating outcomes of treatment options to include tracking patient progress towards care plan goals and revising the care plan as
indicated.
 Advocates for patients in order to optimize their health care needs including but not limited to: safety, physical, legal and financial well-being.
 Refers patients to education regarding the healthcare delivery and reimbursement systems, prescription drug programs, health & wellness programs, community agencies, public and private organizations, housing options, and other services, as appropriate.
 Works with available IT resources (i.e. Phytel, Crimson) to facilitate registry reporting and maintenance of specified patient populations to improve disease outcome measures through evidence-based guidelines and the implementation of clinical decision
support tools, referral and test tracking, and preventive medicine reminders.
 Participates in clinical outcome measurement to include the identification of strategies that promote population health.
 Ensures patient safety in the performance of job functions to include the implementation of policies, procedures and standards to support the assigned duties.
 Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
 Maintains compliance with all Orlando Health policies and procedures.

Licensure/Certification

Maintains an Alabama license,as a Licensed Clinical Social Worker (LCSW).
For Home Health, valid Alabama driver’s license and must be insurable under the Orlando Health insurance carrier’s requirements and standards.

Experience
Three (3) years of direct clinical experience with an emphasis on the population to be served in the assigned area.