Orlando Health

Front Office Assistant, Sr

ID
2025-268370
Category
Patient Accounting & Patient Access
Status
Full-Time
Shift
Day
Location
Brookwood Health Physician Grp
Department
BHMGAL CVA SOUTHEAST
Subcategory
Front Office Assistant, Sr

Position Summary

🌟 We're Hiring: Senior Front Office Assistant

📍 Location: 3980 Colonnade Parkway, Birmingham, AL 35243
🕒 Schedule: Monday – Friday, Daytime Hours

Are you a detail-oriented professional with a passion for patient care and administrative excellence? Join our fast-paced medical office as a Senior Front Office Assistant and become a vital part of a team that values compassion, efficiency, and top-tier service.

 

Nurse touching patient's shoulder

About Baptist Health Medical Group

Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.

As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.

Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.

 

Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:

  • Medical, Dental, Vision
  • 403(b) Retirement Savings Plan
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off (up to 5 weeks to start)
  • Life Insurance
  • Extended Leave Plan (ELP)
  • Family Care (childcare, elder care, pet care)
  • Paid Parental Leave
  • Pet Insurance
  • Car Insurance
  • Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt

 

                         ALL BENEFITS START DAY ONE

Responsibilities

💼 What You’ll Do:

  • Be the welcoming face of our practice, supporting daily front office operations.
  • Schedule patient appointments with precision and care, ensuring all pre-authorizations are in place.
  • Handle patient registration, insurance verification, and medical record requests.
  • Provide exceptional customer service both in person and over the phone.
  • Collaborate with clinical and administrative teams to ensure smooth patient flow.

Qualifications

What We’re Looking For:

  • Minimum 2 years of experience in a medical office setting.
  • Proven skills in medical scheduling and patient coordination.
  • High school diploma or equivalent.
  • Strong communication, organizational, and multitasking abilities.
  • A commitment to excellence and a positive attitude in a fast-paced environment.

Ready to bring your front office expertise to a thriving healthcare team?
Apply today and help us deliver exceptional care from the very first hello.

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