HIM Release of Info Spec I
- ID
- 2026-297286
- Category
- Health Information Management
- Status
- Full-Time
- Shift
- Day
- Location
- Brookwood Health Physician Grp
- Department
- HEART SOUTH CV ALABASTER
- Subcategory
- HIM Release of Info Spec I
Position Summary
HIM Release of Information Specialist I
📍 Heart South – 1022 North 1st Street, Suite 500, Alabaster, AL 35007
🕒 Full-Time | Day Shift
Position Summary
Heart South is seeking a HIM Release of Information (ROI) Specialist I to support the secure and compliant release of patient health information. This is an entry-level role ideal for individuals interested in Health Information Management (HIM), medical records, or healthcare administration.
The ROI Specialist ensures patient privacy is protected by processing written and verbal requests for medical records in accordance with HIPAA, federal and state regulations, and organizational policies while providing excellent customer service to patients, providers, and external requestors.
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE
Responsibilities
Key Responsibilities
- Process written, electronic, faxed, and walk-in requests for release of medical records
- Serve customers professionally in person and via phone through the customer service or call center
- Sort, log, track, and verify ROI requests for compliance and accuracy
- Identify record request types and route requests to the appropriate processing queues
- Retrieve medical records from electronic systems, archives, legacy platforms, or paper files
- Review records to ensure only the minimum necessary information is released
- Ensure compliance with HIPAA, HITECH, Florida state statutes, and organizational policies
- Generate and follow up on correspondence related to record requests
- Invoice requests and follow up to ensure proper payment when applicable
- Monitor work queues and prioritize requests based on turnaround time requirements
- Maintain confidentiality and security of patient and hospital information at all times
- Meet productivity, quality, and customer service performance metrics
Qualifications
Education & Qualifications
- High School Diploma or equivalent required
- Basic proficiency in Microsoft Windows and Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Minimum typing speed of 35 words per minute
- Strong attention to detail and organizational skills
- Ability to work independently in a fast-paced, evolving environment
Experience
- No prior experience required – training provided
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